Written by Anthony Lee.
Image credit: Internet des objets : illustrations by sylvieatd/ Flickr, license: CC BY-NC-ND 2.0.
Introduction
Taiwan, recognised for its leadership in technology and innovation, has developed an Internet governance model that reflects its commitment to democratic principles. Grounded in transparency and collaboration, Taiwan’s multistakeholder approach integrates input from a diverse range of actors, including government, industry, and civil society. This inclusive framework not only strengthens Taiwan’s internal Internet governance but also enhances Taiwan’s role as a key player in the global Internet ecosystem.
The Impact of Democratic Structures on Internet Governance
Taiwan’s democratic system plays a crucial role in shaping its approach to Internet governance, with a strong focus on transparency, participation, and accountability. Rooted in public consultation and collaboration, this model reflects the core values of Taiwan’s political system. Institutions such as the Taiwan Network Information Centre (TWNIC), the Taiwan Internet Governance Forum (TWIGF), and vTaiwan provide inclusive platforms for open dialogue, where citizens, experts, industry leaders, and policymakers can engage on a wide range of issues from Internet regulations to emerging technologies.
As the manager of Taiwan’s “.tw” country code top-level domain (ccTLD), TWNIC plays a critical role in ensuring global Internet interoperability, overseeing the registration and Domain Name System (DNS) for this domain. TWNIC’s responsibilities go beyond technical management; it also fosters collaboration among stakeholders to help shape Internet governance policies. In August 2024, TWNIC, in collaboration with the Taiwan Internet Governance Forum (TWIGF), successfully hosted the Asia Pacific Regional Internet Governance Forum (APrIGF) in Taipei. This event provided a key platform for discussing both regional and local Internet governance issues while addressing global challenges. Taiwan’s unique perspectives on data privacy, digital rights, and cybersecurity were integrated into broader international discussions, reinforcing its commitment to contributing to global Internet governance frameworks.
Platforms like vTaiwan complement this ecosystem by facilitating real-time public engagement on key issues such as data privacy, digital rights, and cybersecurity. These participatory models ensure that decisions are not made unilaterally by the government but through a consensus-driven process that reflects the concerns and expertise of various stakeholders. Taiwan’s Internet governance is, therefore, not merely a technical matter but an integral part of its democratic process, shaped by active participation from government, civil society, technical experts, and industry leaders.
Multistakeholder Participation in Internet Governance
Taiwan’s multistakeholder model integrates a diverse range of actors—government agencies, private companies, technical experts, civil society organisations, and ordinary citizens—to collaboratively shape Internet policy. This inclusive governance structure is vital for managing the complexities of the digital landscape, which encompasses issues such as cybersecurity threats, data protection, and online freedom of expression.
Taiwan’s multistakeholder model is particularly important in aligning its domestic policies with international norms. As a participant in the global Internet governance ecosystem, Taiwan ensures that its local policies correspond to international standards or models while safeguarding its national interests. This alignment strengthens Taiwan’s ability to contribute meaningfully to global discussions on Internet governance. Moreover, the model reinforces Taiwan’s commitment to an open, secure, resilient, and interoperable Internet, ensuring that Taiwan remains competitive in the global digital economy. By embracing this collaborative approach, Taiwan not only addresses local needs but also positions itself as an advocate for a free and secure Internet on the world stage.
This governance framework not only enhances the legitimacy of policy outcomes but also encourages innovation by incorporating diverse perspectives. Taiwan’s proactive stance in multistakeholder Internet governance is a testament to its belief in the importance of shared decision-making for building a digital future that is inclusive, transparent, and responsive to evolving global challenges.
Technical Collaboration and Global Connectivity
Taiwan’s role in global Internet governance is further underscored by its technical contributions to the global Internet infrastructure. A key example is Taiwan’s management of the “.tw” country code top-level domain (ccTLD), which operates in compliance with international technical standards, ensuring that domain management practices are secure, reliable, and transparent. By collaborating with the global technical community, Taiwan upholds these standards, reflecting its commitment to contributing to a stable and interconnected Internet ecosystem.
The management of the “.tw” domain not only demonstrates Taiwan’s adherence to international best practices but also emphasises its commitment to maintaining an open and interoperable Internet while preserving national sovereignty over its digital resources. This is done in accordance with RFC 1591, authored by Jon Postel, which outlines the principles of domain name management, stressing that the allocation of ccTLDs must meet the public interest and follow the hierarchical structure of the Domain Name System (DNS). Taiwan’s Telecommunications Act supports this by adopting a filing-based system for domain name registration, fostering self-regulation and allowing entities to manage domain names with minimal government intervention. This approach ensures the public interest is prioritised while aligning with international norms and maintaining Taiwan’s autonomy over its digital assets.
The eID Policy Case: Democratic Deliberation and Policy Adjustment
A compelling example of Taiwan’s multistakeholder governance in action is the debate surrounding the introduction of the eID (electronic identification card). Initially proposed as a solution to streamline government services and enhance data security, the eID policy raised significant concerns from various stakeholders regarding potential risks to privacy and civil liberties. Civil society groups, privacy advocates, and technical experts voiced apprehensions about potential data misuse, inadequate security measures, and the risk of government surveillance.
In response, the government paused the rollout of the eID implementation and initiated further consultations with the public, demonstrating Taiwan’s commitment to democratic governance and multistakeholder participation. Rather than pushing forward with the policy, the government reassessed it through open dialogue and technical reviews, ensuring that the final implementation would address the concerns of all stakeholders.
The eID case highlights how Taiwan’s Internet governance is not only technically sound but also deeply rooted in democratic accountability. The government’s decision to suspend the policy in response to public input illustrates its dedication to adapting policies in line with democratic values, ensuring that technological progress does not come at the expense of citizens’ rights.
Practical Outcomes and Future Challenges
Taiwan’s multistakeholder model in Internet governance has produced several concrete outcomes, contributing to the maintenance of a secure, open, and resilient Internet. This governance framework has created innovation in the digital economy, ensuring that Taiwan remains competitive in global technological development. This had taken place by engaging various stakeholders ranging from government agencies to private sector players and civil society, not only enhancing Taiwan’s infrastructure but also promoting digital rights, online freedom of expression, and public participation in shaping Internet policies.
However, as the Internet continues to evolve, Taiwan faces ongoing challenges. The rapid advancement of emerging technologies, such as artificial intelligence, blockchain, and digital equity, requires continuous adaptation of policies to balance technological innovation, individual rights, and national security. Ensuring privacy protection and digital rights while simultaneously strengthening cybersecurity measures will be a delicate balancing act. Taiwan must remain vigilant to prevent any encroachment on personal freedoms in the name of security, ensuring that the principles of openness and transparency remain central to its governance framework.
Additionally, Taiwan faces external pressures, particularly in the form of geopolitical factors, which could influence its ability to maintain an independent and open Internet. Cybersecurity threats, disinformation campaigns, and regional competition are real challenges that Taiwan must navigate. These external forces may attempt to undermine Taiwan’s Internet sovereignty or limit its participation in global Internet governance forums. Taiwan’s ability to protect its digital infrastructure and assert its position in international Internet governance discussions will be critical for maintaining its independence in the digital realm.
Moving forward, Taiwan’s success in Internet governance will depend on its ability to confront these challenges while upholding the core principles of democracy, transparency, and multistakeholder participation. Strengthening alliances with international partners, participating in global Internet governance bodies, and continuing to innovate in its domestic policies will be key strategies for Taiwan to safeguard its open and democratic Internet environment.
Conclusion
Taiwan’s approach to Internet governance, rooted in democratic values and a multistakeholder model, offers a model for addressing the challenges of managing a global, interconnected Internet. Through open dialogue and collaboration among diverse stakeholders, Taiwan ensures its governance is both inclusive and effective. By striking this balance, Taiwan has emerged as a leader in domestic Internet governance and a key player in global efforts. As the digital landscape evolves, Taiwan’s ability to balance technological progress with democratic accountability will be essential to maintaining its leadership on the world stage.
Anthony Lee is the Director of International Affairs at TWNIC and co-leads the Internet Sources Study project for Taiwan’s Ministry of Digital Affairs. His previous roles include Director of the Domain Name Department at TWNIC, Board Director of APTLD, Chair of APNG Camp, Board Member of APNG, and Executive Director of ISOC Taiwan Chapter.
This article was published as part of a special issue on ‘Digital Governance in Taiwan’.
Taiwan Insight 